Frequently Ask Questions



Q: Something went wrong with registration.

A: The first thing you should do is make sure you have entered the correct phone number. Most issues with registration are caused by a faulty phone number. Do not put spaces, parentheses, or dashes as you are writing, and ensure that the country code is correct. If these are true, then there may be another field causing you the issue. If all the information is correct, please e-mail us.

Q: Why can I not read QR codes?

Make sure that the display containing the QR code is sufficiently lit so the camera can read it. If you're having issues reading all QR codes, ensure that you have granted the app permission to access the camera, and that your camera is working properly.

Q: Why must I allow the app to access my location? What will you use this for?

We only use your location to determine the people around you that are shaking at the same time, to ensure that you receive the correct connections. We will not use this data for tracking for advertising purposes. For more information, please see our privacy policy.

Q: Something in the app is not working as expected.

If you have any issues with the app, please do the following:

  1. Close and restart the app.
  2. Kill the app in the background by going into the app switcher.
  3. Restart your device.
  4. If the problem persists, then email us.

Be sure to include your name and telephone number so we can quickly help you.

  • One on One Sharing

    EverDex creates a unique and personal QR Code (a high-tech electronic identifier)! This is a private and secure way to share your business card. EverDex includes a custom QR Code reader to help you connect with other EverDex users.

  • Group Sharing

    Exchange business cards in seconds. Useful for group meetings and quick encounters. Whether it's with 1 person or 100 people, simply open EverDex and shake your devices together. Watch everyone receive everyone else's business cards.

  • Stay Fresh

    Update your business card in one place: job changes, e-mail changes, phone number changes, address changes. EverDex will make sure all your connections will be updated with your most recent information. EverDex also will allow you to keep private notes about your connections, viewable only by you.

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